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We want you to shop with confidence. If you are not satisfied with your purchase, you may request a return or refund under the conditions outlined below. Refunds are accepted only for eligible items and within the specified timeframe.
Returns are accepted in the following cases:
- The item received is damaged, defective, or incorrect
- The product does not match the description on our website
- The item arrives incomplete or missing parts
- Items must be unused, in their original condition, and returned with original packaging. We reserve the right to reject returns that do not meet these conditions.
Once your return is received and inspected, refunds are processed within 5–10 business days. The exact timing may vary depending on your payment method and bank processing times.
Refunds are issued using the original payment method whenever possible. In some cases, store credit or an alternative refund method may be offered. Shipping fees are non-refundable unless the return is due to our error.